Returns & Exchanges

At Baan Velgen, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log into our returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Ship It Back

  Attach the pre-paid shipping label provided in the portal to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.